Refund Policy
At JYS Tech, we strive to ensure utmost satisfaction with our services. However, we understand that circumstances may arise where a refund is necessary. Please read the following policy carefully to understand your options regarding refunds:
1. Eligibility for Refund:
- Refunds are applicable within 30 days after the services have been rendered
- To be eligible for a refund, the service(s) purchased must not have been fully utilized or implemented.
- Refunds are not applicable for services that have been partially or fully delivered and utilized by the customer.
2. How to Request a Refund:
- To request a refund, please contact our customer service team via email at info@jystech.online or by calling us at (404) 448-1216.
- In your refund request, please provide your order details and a clear explanation of why you are requesting a refund.
3. Refund Process:
- Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
4. Exceptions:
- Refunds will not be provided for any customization or additional services requested beyond the scope of the original agreement.
- JYS Tech reserves the right to refuse refunds in cases where we determine abuse or misuse of our services.
5. Contact Us:
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at info@jystech.online or (404) 448-1216. Our customer service team is here to assist you.
Please note that this refund policy is subject to change without prior notice. By purchasing and utilizing our services, you agree to abide by the terms outlined in this policy.